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New “Speak Up At Your Telehealth Visit” Campaign from The Joint Commission

The Joint Commission has released Speak Up At Your Telehealth Visit, a new patient safety campaign designed to educate healthcare consumers on how to navigate virtual healthcare as it changes the way patients and providers can interact.

Telehealth, which has grown in popularity during the COVID-19 pandemic, has many benefits. It saves travel time and transportation costs, increases access to specialists and for second opinions, and can take place almost anywhere a patient can have a private conversation.

The Speak Up campaign lists some healthcare services that may be conducted via telehealth:
• Therapy or counseling sessions.
• Monitoring chronic conditions with a hybrid approach – that is, alternating in-person visits with telehealth evaluations.
• Prenatal care.
• Genetic counseling.
• Following up after an in-person visit.
• Observation for acute respiratory viral illnesses.

The Speak Up campaign includes an informational poster in English and Spanish, an animated video that explains the uses and benefits of telehealth, and a distribution guide that aims to help organizations determine how to disseminate the information to patients.

Organizations are free to reproduce and disseminate Speak Up At Your Telehealth Visit materials if they credit The Joint Commission.
 


Increased Use of Telehealth for Opioid Use Disorder Services During COVID-19 Pandemic Associated with Reduced Risk of Overdose

The expansion of telehealth services during the COVID-19 pandemic was associated with individuals staying in treatment longer and reducing their risk of medically treated overdose, according to a new study.

Published in JAMA Psychiatry, this study was a collaborative effort led by researchers at the National Center for Injury Prevention and Control, a part of the Centers for Disease Control and Prevention (CDC); the National Institute on Drug Abuse (NIDA), part of the National Institutes of Health (NIH); and the Centers for Medicare & Medicaid Services (CMS).

In this national study, researchers analyzed data among 175,778 Medicare beneficiaries from September 2018 to February 2021. The analysis examined the receipt of telehealth services, medications for opioid use disorder (MOUD), and experiencing a medically treated overdose among individuals with opioid use disorder (OUD) starting a new episode of care prior to the pandemic compared to those during the pandemic.

Among the key findings from this study:

• Data analyzed from two groups of Medicare beneficiaries, one group initiating an episode of OUD-related care before the COVID-19 pandemic and one initiating care during the COVID-19 pandemic, and found that those in the COVID-19 pandemic group were more likely to receive OUD-related telehealth services compared to the pre-pandemic group (19.6% compared to 0.6%) and were more likely to receive MOUD (12.6% compared to 10.8%).

• Among the COVID-19 pandemic group, receipt of OUD-related telehealth services was associated with significantly better MOUD treatment retention and lower risk of medically treated overdose compared to those not receiving OUD-related telehealth services, lending support for permanently implementing access to telehealth services.
 
 


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