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@CAREER from MCOL
   July 2008                  Published Monthly for Members of MCOL                    Volume 10 Issue 7
@Career from MCOL

Career Resources 
for MCOL Members

 In this Issue
purple2.gif (818 bytes) Promotion Announcements (15)
purple2.gif (818 bytes) Employment Listings:
1. Manager, Provider Relations & Contracting - Austin, TX
2 Healthcare Provider Network Consultant - Northern CA
3. Director, Quality and Care Management - Chicago, IL
4. Executive Positions with Managed Care Organizations
  Sponsor Message
The National Managed Care Leadership Directory 2008
$249 Book; $595 CD-ROM
The ideal tool for networking, recruitment, research, sales prospecting and more!  Over 445 pages, and 6,950 executive listings from over 850 companies. Companies reported include health plans, provider networks, PBMs, administrative organizations (quality improvement organizations, utilization and disease management organizations, and TPAs) and specialty organizations (dental, vision and behavioral.)
The 2008 Directory reflects extensive changes: 26.9% (1871 records) of 2008 Employee Listings are new for 2008; 2.3% (163 records) of 2008 Employee Listings had a change in job function with the same employer for 2008; and 70.72% (4,919 records) of the 2008 Employee Listings were unchanged from 2007. 25.4% of the 2007 Employee Listings (1,765 records) were deleted for the 2008 Edition.
How to Get Your Copy: http://www.healthquestpublishers.com/ or call 209.577.4888.
 Promotion Announcements
HealthMarkets Names Phillip J. Hildebrand as Chief Executive Officer
http://healthmarkets.com/home/media/press_releases/2008_Press_Releases/HEALTHMARKETS_
NAMES_PHILLIP_J_HILDEBRAND_AS_CHIEF_EXECUTIVE_OFFICER.html
 
Blue Cross Blue Shield of Arizona Announces New Vice President of Sales
http://www.cnbc.com/id/25078908/ 
Thomas J. Liston to head Humana's Medicare Operations
http://www.businesswire.com/portal/site/humana/ 
Metropolitan Health Plan Announces Senior Management Appointments
http://www.forbes.com/prnewswire/feeds/prnewswire/2008/06/16/prnewswire200806161532PR_
NEWS_USPR_____AQM541.html
 
Steven B. Kelmar To Lead Aetna Government Relations
http://www.aetna.com/news/newsReleases/2008/0623_SKelmar.html 
WellPoint Appoints Raj G. Bal as President of Individual Business
http://phx.corporate-ir.net/phoenix.zhtml?c=130104&p=irol-newsArticle_general&t=
Regular&id=1168647&
 
Rocky Mountain Health Plans Names Steve ErkenBrack New President
http://www.rmhp.org/pdf/pressreleases/Erkenbrack_Named_President%20.pdf 
David M. Cordani Named President, Chief Operating Officer of CIGNA Corporation
http://newsroom.cigna.com/article_display.cfm?article_id=921 
Melanie Toniazzo Named Director of Small Group Sales for Humana’s San Antonio and Laredo Markets
http://www.businesswire.com/portal/site/humana/ 
Blue Shield of California Appoints Industry Veteran as New Vice President & General Manager for Senior Market
https://www.blueshieldca.com/bsc/newsroom/pr/Kiner_062408.jhtml 
Paul B. Records Named Senior Vice President, Chief Human Resources Officer, for Kaiser Permanente
http://xnet.kp.org/newscenter/pressreleases/nat/nat_080624_paulrecords.html 
Jerry Steffl Joins Prime Therapeutics as Vice President, Government Affairs
http://finance.boston.com/boston?GUID=5843530&Page=MediaViewer&ChannelID=3197 
Richard C. Jones Joins Guardian as Senior Vice President and Chief Communications Officer
http://sev.prnewswire.com/insurance/20080626/NYTH10626062008-1.html 
Aetna Announces New Leaders in Health Care Management
http://www.aetna.com/news/newsReleases/2008/0630_HCM.html 
CIGNA HealthCare of California Names Gene Rapisardi Vice President of Sales for Southern California
http://newsroom.cigna.com/article_display.cfm?article_id=922 
  Employment Listings
Manager, Provider Relations & Contracting - Austin, TX

Cenpatico Behavioral Health (CBH), a subsidiary of Centene Corporation., a leading multi-line healthcare enterprise, has experienced phenomenal growth, and as a result we have an opportunity in Austin, Texas for a Manager of Provider Relations & Contracting.

In this dynamic role you will implement development activities for the recruitment, contracting and retention of providers, negotiating contracts and developing strategies and methodologies for specific network development initiatives.

Qualifications include a Bachelor's degree or equivalent experience in a related field, Master's degree preferred; 3-5 years of experience in contracting, network development and/or provider relations with project management and supervisory/lead experience. Experience in a healthcare or insurance environment, preferably in Medicaid is also required.

A career with Centene is an opportunity to make a difference in an environment where you have the support you need to succeed, amazing colleagues, and the benefits of a comprehensive total rewards package. We offer our employees competitive pay with bonus potential, a 401(k) program with matching benefit, tuition reimbursement program and receive paid vacation, sick and personal leave plus 12 paid holidays annually. Join our team and experience the rewards!

To find out more about our organization and to apply, visit us online: http://www.centene.com/ 

Equal Opportunity Employer  

Healthcare Provider Network Consultant - Northern CA

Come join a growing company that is making a difference in the delivery and management of healthcare services. Hill Physicians Medical Group is the largest network of independent physicians in Northern California.

You will support senior management and physician leadership by:

  • Managing the Hill Physicians provider network.

  • Assisting providers in understanding and enhancing their performance in performance based compensation programs, and developing/presenting analytical analysis regarding the physician network.

  • Facilitating meetings both internally and externally, including primary care physician and specialist panel meetings.

Ideal candidates will have:

  • A BA/BS in Healthcare, Business or related work experience.

  • Previous managed care experience in areas of provider relations, provider contracting and/or medical network development.

  • Strong analytical/problem solving skills, excellent written and verbal communications skills, and the ability to prioritize and lead projects are necessary.

  • Proficiency in MS Office required.

  • Ability to travel to and participate in business meetings outside of normal business hours.

We offer competitive compensation and benefits, a 401k plan with company match, paid time off (PTO) and holidays, casual work environment and the opportunity to use your talents to make a positive difference in our company.

Send resume to Hill Physicians Medical Group c/o PriMed, P.O. Box 1161, San Ramon, CA 94583; Fax: (925) 820-1826, or E-mail: human.resources@hpmg.com 

For additional information visit www.HillPhysicians.com 

Director, Quality and Care Management - Chicago, IL

Lee Calhoon & Co., a healthcare executive search firm, has been retained to evaluate candidates for the position of Director, Quality and Care Management.  The position reports to the Chief Medical Officer and is located in Chicago , Illinois .

Position Summary:  This position is responsible for developing and implementing a quality improvement and utilization management program that is consistent with the philosophy of the health plan.  Leads, coordinates and ensures documentation of all accreditation and State performance activities for the health plan.  Develops and implements a comprehensive corporate strategy to ensure HEDIS and CAHPS improvement.  Oversees the utilization management, case management and disease management programs.  Responsible for ensuring that Meridian ’s programs are compliant with National Committee for Quality Assurance (NCQA) standards as well as State and federal regulatory requirements.

Essential Functions:

  • Oversee the development, implementation and annual evaluation of the corporate Quality Improvement Plan and Care Management Program.

  • Monitor and ensure compliance with all State regulatory requirements, including the State performance measures.

  • Serve as the leader for HEDIS and CAHPS reporting and improvement activities.

  • Lead and direct the organization’s NCQA accreditation survey preparation for managed care organizations and provide support for all department directors and managers to ensure that the compliance requirements are met for each area.

  • Ensure that the utilization management process is well organized, efficient, clinically appropriate and meets all of the regulatory requirements, including NCQA standards.

  • Develop systems and processes for prospective, concurrent and retrospective utilization review that are based upon medical necessity guidelines, clinical protocols and recognized standards of care.

  • Collect, analyze and maintain data regarding utilization of medical services.

  • Oversee the identification, tracking, resolution and response to all denials and appeals in compliance with NCQA standards.

  • Oversee the development and implementation of Case Management and Disease Management programs for enrollees identified as a priority within the health plan membership.

  • Ensure that appropriate policies and procedures are in place to support all care management, quality improvement and disease management activities.

  • Oversee the Quality Improvement Committee structure and participate in committee meetings as appropriate. 

  • Promote a provider-friendly, customer service oriented philosophy within the Quality Improvement and Care Management departments.

  • Identify and implement opportunities to enhance efficiency through the use of the MCS system as well as departmental process improvements.

  • Develop and monitor the budget for quality improvement and care management activities and ensure that sufficient resources are assigned to meet department goals. 

  • Prepare monthly and quarterly reports for submission to the leadership team and the Board of Directors.

  • Serve as a liaison for the health plan concerning quality and care management activities, including participation in external meetings and coordination with external entities. 

  • Maintain strict confidentiality of employee and organizational information in accordance with HIPAA and State privacy regulations.

Job Requirements:

Education:

  • Bachelor’s degree in nursing.

  • Current Illinois license as a Registered Nurse or license eligibility required.

  • Masters degree in nursing, health care administration or related field preferred.

Experience:

  • Three to five years of experience in quality improvement and utilization management.

  • Previous experience with case management and disease management preferred. 

  • Previous experience in managed care and Medicaid programs.

  • Prior successful completion of an NCQA accreditation survey for managed care.

  • Previous management and supervisory experience.

Knowledge:

  • Knowledge of the National Committee on Quality Assurance (NCQA) standards for managed care organizations.

  • Knowledge of HEDIS and CAHPS reporting processes.

  • Knowledge of health care utilization management processes and documentation.

  • Knowledge of authorizations, medical records and claims data.

We welcome sharing additional information about this engagement with you personally, and would appreciate any referrals of colleagues who may have the credentials we are seeking.  For additional information contact: Bill Fedora, Principal at 610-469-9053 or email at wfedora@leecalhoon.com.   Complete Confidentiality Assured

Bill Fedora
Principal
Lee Calhoon & Co.
1621 Birchrun Road
Birchrunville , PA 19421
Phone: 610-469-9053
Fax: 610-469-0398
www.leecalhoon.com 
Executive Positions with Managed Care Organizations 


Interested Parties Please Contact: 
Executive Search & Placement (ES&P Search)
Phone: 818-707-7118 
For confidential consideration please submit resumes to Sonia Varian: espsonia@pacbell.net  

 Health Plan Executive Position
Location
Note
NEW POSITION: 
DIRECTOR, HEALTH ECONOMICS
Excellent opportunity with a Health Plan 
Provide vision, strategy and operational leadership relating to the data integrity, tools and analysis of medical data needed to support company’s key business goals and objectives. Responsible the company’s health economics data relating to strategic goals and objectives. Provide analytical interpretation of medical data including comparative benchmarks for evaluation of clinical practices and the development of financial and contractual modeling.
Direct the consolidation, organization, and manipulation of health information to support medical expenditure and utilization analyses. Identify risks and opportunities associated with future profitability, member retention, and clinical outcomes. Develop and maintain standards regarding the collection, manipulation, validation, and communication of data information. Conduct health data economic analysis for Medical Management, Finance, and Contracting/Network Development Departments to identify medical management strategies and network management strategic and operational opportunities. Prepare and distribute state-required and/or departmental reports related to health care quality improvement initiatives including HEDIS and disease management programs.
Bachelor's Degree in public health, medical informatics, business, or related field and 5-7 years of data mining and construction of data warehouse experience. Experience with HEDIS, Medicare, MCO and/or Medicaid reporting preferred. Master’s degree a plus.
 
Midwest Will Relocate
NEW POSITION: 
DIRECTOR OF MEDICAL MANAGEMENT

Responsible for the planning, developing and directing Utilization Management. Develop and implement measures and controls to achieve company’s goals. Directs all Utilization Management Department programs including authorizations, concurrent review and case management. Assists all staff, to assure that cost-effective, high quality options and solutions are pursued and implemented during the utilization management process. Supervises and assists staff to analyze, update and modify policies, standard operating procedures and processes to continually improve department operations. Develops and implements policies and/or programs that increase quality and cost effective utilization of health services. Assists staff with interpretation of department policies and procedures, benefit interpretation, and the implementation of criteria used in utilization management activities. Managed Healthcare and management experience. NCQA accreditation experience.
BSN/BS/BA or Degree in Healthcare related field 
Master’s Degree in Healthcare is preferred 
R.N. with active unrestricted license 
CCM, QM/UM certification preferred.
  
Arizona Will Relocate
V.P. CONTRACTING 
Perform duties to coordinate, negotiate and handle activities of the contracting department and aid the Plan President in formulating and administering health plan policies and procedures. Plan, direct and implement, through subordinate management and staff, department activities. In support of the company's strategic plan, establish the department's strategic vision, objectives, and attendant policies and procedures for the organization. Partner with business unit leaders to identify and prioritize needs of the organization. Equivalent to four (4) year college education in healthcare administration, business administration, marketing or related field. Advanced degree preferred. Over (4) four years up to and including (10) ten years of provider relations/contracting management experience in a healthcare and/or managed care environment.
 
Midwest Will Relocate
V.P. NETWORK DEVELOPMENT & MAINTENANCE
Responsible for developing and managing the provider network strategy for the Corporation. Lead all aspects of provider network strategy including, but not limited to reimbursement strategy, contracting strategy, unit cost management, claims configuration and network operations. 
Bachelor's degree in Business Administration, Healthcare Administration or related field. At least 10 years of experience in managed care network development. MBA or MHA degree preferred
 
Midwest Will Relocate
DIRECTOR HEALTH SERVICES
Provide direct supervision for the daily operations of the Utilization, Referral and Chronic Care Managers and Solutions Unit Supervisor. Work effectively with corporate health services staff to implement state wide policies and procedures. Work with the Medical Director in overseeing medical policies, medical service delivery and quality of care for health plan members. Support provision of high quality, cost-effective clinical care in efficacious relationships with health care providers. Manage health plan risk effectively.
 
South Will Relocate
DIRECTOR OF QUALITY MANAGEMENT
Responsible for the planning, developing and directing Quality Improvement functions. Provides leadership, management and supervision of department operations and staff, to ensure that the quality of healthcare services rendered meets or exceeds professionally recognized community standards. Develop and implement measures and controls to achieve company’s goals. Directs all Quality Management Department programs. 
Supervises and assists staff to analyze, update and modify policies, standard operating procedures and processes to continually improve department operations. Develops and implements policies and/or programs that increase quality of health services. Acts as a liaison to regulatory agencies. Is responsible for the department readiness and compliance with NCQA standards and other regulatory requirements. 
Develops systems for close coordination of QI related functions with departments whose activities are directly parts of the Quality Improvement Program. Establishes positive relationships with all local and corporate company departments. 
BSN/BS/BA or Degree in Healthcare related field 
Master’s Degree in Healthcare is preferred 
R.N. with active unrestricted license 
CCM, QM/UM certification preferred
 
South Will Relocate
DIRECTOR, BIOMEDICAL INFORMATICS
The responsibilities of this position would include providing vision and direction to a well-developed department of 40 employees who work in the functional areas of Bioinformatics to Clinical Research Informatics, including web development, database architecture and administration, systems biology, systems analysis and clinical research data integration to support the basic and clinical research enterprise at this prestigious institution. The qualified candidate will also oversee informatics projects.
Applicants should possess an M.D. or Ph.D. in Informatics, Computer Sciences, or related field, with a proven track record in informatics operations and research and with experience in administration preferred.
 
California Will Relocate

Interested Parties Please Contact: 
Executive Search & Placement (ES&P Search)
Phone: 818-707-7118 
For confidential consideration please submit resumes to Sonia Varian: espsonia@pacbell.net
 

For more Job Listings, please visit our website:
http://www.mcol.com/emp.htm 
  Upcoming Healthcare Web Summit Events

Discounts
MCOL Paid Members get 50% off HealthcareWebSummit events; 10% off MCOL products; 5% off all other products through the Managed Care Store and special discounts for selected conferences

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